The seeds of innovation cannot germinate in a culture in which people feel they need to ask permission. According to today's guest, Gene Kim, the ability to fail — and share that failure — is one of the most important tenets of any company that has a chance to improve.
Gene has been studying high-performing technology companies since 1999 and has authored several books on the topic. In this week’s episode of Innovation and the Digital Enterprise, Gene discusses the five central prerequisites of company innovation as well as the role that ritual can play in de-stigmatizing failure.
Check out this episode for practical tips on how your company can achieve substantial results simply by changing up habits.
- [00:25] - This week: Gene Kim
- [01:40] - The Unicorn Project
- [07:11] - Celebrating bad news
- [09:53] - Processes and bureaucracies
- [12:49] - The Five Ideals
- [22:04] - Habits and rewards
- [27:30] - New modes of management and production
- [32:15] - Fostering innovation at the edges
- [36:35] - Diversity in teams
- [39:41] - Humble expertise
Gene Kim is a multiple award-winning CTO, researcher, and author, and has been studying high performing technology organizations since 1999. He was the founder and CTO of Tripwire for 13 years. He has written six books, including The Unicorn Project (2019), The Phoenix Project (2013), The DevOps Handbook (2016), the Shingo Publication Award-winning Accelerate (2018), and The Visible Ops Handbook (2004-2006) series. Since 2014, he has been the founder and organizer of the DevOps Enterprise Summit, studying the technology transformations of large, complex organizations.
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This podcast episode was produced by Dante32.
